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Privacy Statement – Frimout Music

At Frimout Music, we value your privacy. In this statement we briefly explain how we handle your personal data.

What data we process

When you place an order, we process the following information:

  • Name
  • Shipping address
  • Email address
  • Order details


    We use this information solely to process and ship your order.

Payments

Payments are processed through our payment provider Mollie. We do not receive full payment details such as bank or credit card information.

Data retention

Order data is stored for a maximum of 7 years, as we are legally required to retain our administrative records.

Sharing data with third parties

We only share personal data with parties necessary to carry out our services, such as:

  • Mollie for payment processing
  • Shipping services for delivering orders

Your rights

You have the right to access your personal data, request corrections, or ask for your data to be deleted. Please contact us if you would like to make such a request.

Complaints

If you have a complaint about how we handle personal data, you can contact us or file a complaint with the Autoriteit Persoonsgegevens.

Cookies

We use a small number of cookies to make this website work properly. We do not use cookies for advertising, tracking, or analytics.

  • site_currency: remembers the currency you selected (EUR, USD, etc.), so prices and your cart are shown consistently. Stored for 1 year.
  • site_language: remembers the language you selected (NL, EN, DE, FR), so you don't need to choose it again on your next visit. Stored for 1 year.
  • PHPSESSID: a technical session cookie required to keep track of the contents of your shopping cart. Deleted when you close your browser.

These cookies are strictly necessary for the website's core functionality (multi-currency pricing, multi-language browsing, and the shopping cart). Under applicable ePrivacy/GDPR rules, such functional cookies may be placed without requiring separate consent.

Embedded YouTube videos
Some pages embed YouTube videos. When you load a page containing a YouTube player, YouTube (Google) may set its own cookies on your device to enable video playback and, depending on your Google account and cookie settings, for analytics or advertising purposes. These cookies are set by Google, not by us — see Google's Privacy Policy for details.

Payments
When you complete a purchase, you are redirected to our payment provider Mollie's secure payment page. Mollie may set its own cookies during this process to process your payment securely — see Mollie's Privacy Policy for details.

Contact

Frimout Music
Anderegglaan 26
Email: store@frimoutmusic.com